We are an SEO agency — we spend all day reading data. That is exactly why we keep ours (and yours) tidy, minimal and honest. This policy explains what arabseo.ae collects, why, how long we keep it, and the control you have over every byte.
Three promises, in plain language.
- 1We collect the minimum we need to answer you well.
- 2We never sell, rent or trade personal data — to anyone, ever.
- 3You can ask us to show, fix or delete your data in one email.
The full legal text follows. If anything ever seems to contradict the three promises above, the promises win — and we will fix the text.
Contents
1. Who we are
Arab SEO FZ-LLC (“Arab SEO”, “we”, “us”) is the data controller for personal data collected through arabseo.ae, our enquiry forms, email, phone, WhatsApp and in-studio visits. We are registered in Dubai, United Arab Emirates, under Trade License 1148623, with our studio at 19th Floor, Sheikh Rashid Tower, DWTC, Dubai.
Data controller
Arab SEO FZ-LLC
Sheikh Rashid Tower, DWTC, Level 22, Downtown Dubai, Dubai, UAE
Privacy questions
privacy@arabseo.ae
Answered by a partner, within 3 business days
2. What we collect
Four categories, listed honestly. We do not buy contact lists, we do not run creepy third-party trackers, and the studio dashboard does not know more about you than this page says.
Identity & contact details
Name, work email, phone number and company website — only when you choose to share them via a form, email, call or WhatsApp.
Business information you send
Goals, budgets, documents and access credentials you include in a brief or discovery call. Stored for the project conversation only.
Technical usage data
Anonymised analytics: pages visited, approximate city, device type and referral source. No cross-site profiles, no ad-personality dossiers.
Marketing preferences
If you opt in to our newsletter, we store your email and preference. Opt out links sit in every issue and take one click.
3. How we use your data
Every use maps to a purpose you would recognise — answering you, serving you, invoicing you or improving the site. Here is the complete list; if a future purpose needs your data, we will tell you before we start.
4. Legal bases
We follow the UAE's Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) and, for European clients and visitors, align our controls with the GDPR. In practice that means: a defined basis for every purpose, consent you can withdraw, and deletion that actually deletes.
UAE PDPL — primary law
Governs data collected in the UAE, including rights of access, correction and deletion, and rules for international transfer.
GDPR — applied by default
For EU/UK clients and visitors we apply GDPR-grade standards everywhere, rather than running two rulebooks.
5. Cookies & analytics
We use cookies to keep the site working, to learn which pages help people, and — only after you engage with us — to measure whether our own ads pay off. You can decline everything except the essentials and the site will still function fully.
To manage cookies, use your browser settings or email privacy@arabseo.ae and we will walk you through it in either language.
6. Third parties we trust
A short list, on purpose. We share the minimum data each tool needs, never sell anything to anyone, and review these vendors once a year in writing.
Google Analytics 4
Anonymised site analytics
IP anonymisation on, no ad-personalisation signals
Google Ads & Meta
Measuring our own campaign conversions
Tags fire only after meaningful site interaction
WhatsApp Business
Replies to enquiries on the channel you chose
Meta infrastructure; chats deleted from devices routinely
Business email (Microsoft 365)
Storing and answering your email
MFA on every mailbox, device encryption enforced
UAE & EU hosting, DNS, CDN
Serving arabseo.ae fast and securely
TLS everywhere, daily backups, access limited to two engineers
7. Retention & security
We keep data only as long as a purpose exists for it, then delete it on a written schedule. Security is boring on purpose: encryption in transit and at rest, multi-factor authentication on every system, and access granted by role — your brief is visible to the strategist and their lead, not the whole floor.
Enquiry briefs (no contract signed)
24 months, then deleted
Client project data
Contract + 7 years (UAE accounting law)
Newsletter lists
Until you unsubscribe + 30 days
CCTV at studio entrance
30 days rolling, lobby only
Everything filed, everything dated, everything deletable.
8. Your rights
Six rights, no hoops. Email privacy@arabseo.ae from the address you used with us — or mention it on a call — and a partner handles the request personally within 30 days (usually much sooner).
Access
Ask what we hold about you and receive a readable copy within 30 days.
Correct
Fix anything inaccurate — we update and confirm the change in writing.
Delete
Ask us to erase your data. We comply unless law requires us to keep an invoice.
Object / restrict
Tell us to stop a specific use, such as marketing analysis.
Transfer
Receive your data in a structured, portable format to hand to another agency.
Withdraw consent
One click in any newsletter, or one email to us — both work instantly.
9. International transfers & outside links
Some trusted tools above store data outside the UAE. Where that happens we rely on the transfer safeguards the PDPL recognises — contractual clauses with processors and adequacy decisions — and we keep a register of exactly which data goes where. You may request a copy of that register any time.
Our pages link to external sites — client case studies, Google tools, partner publications. Their privacy practices are their own; this policy covers only arabseo.ae and channels we operate. We recommend a quick glance at any site's policy before sharing personal details with it.
10. Changes to this policy
Laws, tools and our studio evolve, and this policy will too. Material changes are announced on this page at least 14 days before they take effect, with the “last reviewed” date updated at the top — and active clients are notified by email, never surprised.
Data protection contact
Or by post: Data Protection, Arab SEO FZ-LLC, 19th Floor, Sheikh Rashid Tower, DWTC, Dubai, UAE
Other policies & pages
Arab SEO FZ-LLC · Trade License 1148623 · Effective 1 March 2025. This policy is written to be read by humans; if any clause is unclear, ask and we will clarify in English or Arabic — and consider rewording it here.